Contact Information

Mail

Office of Information Programs and Services
A/GIS/IPS/RL
U. S. Department of State
Washington, D. C. 20522-8100

Facsimile

(202) 261-8579

Requester Service Center

To check the status of a request for Department of State records, you may contact the FOIA Requester Service Center (FRSC) via telephone at: (202) 261-8484.

Public Liaison

Should you need further assistance or would like to file a complaint regarding the quality of service provided by the FRSC, you may contact the FOIA Public Liaison, Marianne Manheim. Please include the following information when contacting the Public Liaison:

  1. Your case number
  2. Name(s) of the involved FRSC personnel
  3. Date of contact with the FRSC
  4. Nature of your complaint

Complaints should be limited to issues regarding the processing of requests. If you were denied access to records, refused expedited treatment or otherwise provided with an adverse response, please follow the guidelines outlined in the Information Access Guide.

You may contact the Public Liaison by using the following contact information:

Marianne Manheim, Public Liaison
Office of Information Programs and Services
A/GIS/IPS/PP
U. S. Department of State
Washington, D. C. 20522-8100

Facsimile: 202-663-2764

03-27-2014