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FOIA Home > FOIA Library > About Us/Contact Us

About Us/Contact Us

Information Access Liaison


About Us

The Information Access Programs Directorate (A/SKS/IAP), formerly Information Programs and Services (A/GIS/IPS), administers the Department's Freedom of Information Act (FOIA), records management, classification, declassification, and public access programs. IAP is the primary point of contact for anyone seeking access to U.S. Department of State records.



Address:

               U. S. Department of State​
               Information Access Liaison Office, A/SKS/IAP/IAL
               2201 C Street N.W., Suite B266
               Washington, D.C. 20520-0000

Fax:        (202) 485-1669 ​



Requester Service Center

To check the status of a request for Department of State records, you may contact the FOIA Requester Service Center (FRSC).

Phone:   (202) 261-8484

Email:     FOIAStatus@state.gov​



Public Liaison

Should you need further assistance or would like to file a complaint regarding the quality of service provided by the FRSC, you may contact the FOIA Public Liaison, Susan Weetman. Please include the following information when contacting the Public Liaison:

  1. Your case number​

  2. Name(s) of the involved FRSC personnel​

  3. Date of contact with the FRSC

  4. Nature of your complaint

Complaints should be limited to issues regarding the processing of requests. If you were denied access to records, refused expedited treatment or otherwise provided with an adverse response, please follow the guidelines outlined on the Appeals page.


You may contact the Public Liaison by using the following contact information:

Mail:       Susan Weetman, Public Liaison​​
                U. S. Department of State
                Information Access Liaison Office, A/SKS/IAP/IAL​
                2201 C Street N.W., Suite B266
                Washington, D.C. 20520-0000

Email:     FOIAStatus@state.gov

Phone:   (202) 261-8484​

Fax:        (202) 485-1799​



FOIA Website Feedback

If you would like to provide feedback on the U.S. Department of State’s FOIA website, please email FOIAFeedback-Mailbox@state.gov. Important Note: This email address is exclusively for feedback related to foia.state.gov. Inquiries on other topics will not receive a response.


Last modified on: 03/26/2025