Seal of the U.S. Department of State
U.S. Department of State: Freedom of Information Act
Freedom of Information Act

Contact Information


U. S. Department of State
Office of Information Programs and Services
SA-2, Suite 8100
Washington, D. C. 20522-0208


(202) 261-8579

Requester Service Center

To check the status of a request for Department of State records, you may contact the FOIA Requester Service Center (FRSC) via telephone at: (202) 261-8484.

Public Liaison

Should you need further assistance or would like to file a complaint regarding the quality of service provided by the FRSC, you may contact the FOIA Public Liaison, Kellie Robinson. Please include the following information when contacting the Public Liaison:
  1. Your case number
  2. Name(s) of the involved FRSC personnel
  3. Date of contact with the FRSC
  4. Nature of your complaint

Complaints should be limited to issues regarding the processing of requests. If you were denied access to records, refused expedited treatment or otherwise provided with an adverse response, please follow the guidelines outlined in the Information Access Guide.

You may contact the Public Liaison by using the following contact information:

Kellie Robinson, Public Liaison
U. S. Department of State
SA-2, Suite 8100
Washington, D. C. 20522-0208


Phone: 202-261-8484

Facsimile: 202-261-8579

04-15-2019   Download Acrobat Reader