Contact Information


U. S. Department of State
Office of Information Programs and Services
2201 C Street N.W., Suite B266
Washington, D.C. 20520-0000


(202) 485-1669

Requester Service Center

To check the status of a request for Department of State records, you may contact the FOIA Requester Service Center (FRSC) via telephone at: (202) 261-8484.

Public Liaison

Should you need further assistance or would like to file a complaint regarding the quality of service provided by the FRSC, you may contact the FOIA Public Liaison, Kellie Robinson. Please include the following information when contacting the Public Liaison:
  1. Your case number
  2. Name(s) of the involved FRSC personnel
  3. Date of contact with the FRSC
  4. Nature of your complaint

Complaints should be limited to issues regarding the processing of requests. If you were denied access to records, refused expedited treatment or otherwise provided with an adverse response, please follow the guidelines outlined in the Information Access Guide.

You may contact the Public Liaison by using the following contact information:

Kellie Robinson, Public Liaison
U. S. Department of State
2201 C Street N.W., Suite B266
Washington, D. C. 20520-0000

Email: RobinsonKN@state.gov
Phone: 202-261-8484
Fax: 202-485-1799